Hush - Beauty for Everyone

I have been using this app for almost 2 years. Last year I stopped checking regularly for new products because of how it takes much too long to stock anything I need. I can never find the right color for me. In foundation or lip color. Last couple months every time I even try to open the app, it kicks me off immediately, none of the products have even been loading. I used to love this app because of the prices and deals, but it’s honestly just not worth. For how long I have to wait for anything and how none of the products that I need are ever in stock. It’s incredibly frustrating. I do not like shopping for makeup in person. I find it awkward. I am extremely self conscious and this app makes me feel like they don’t want to provide things I want. I used to buy products from this app but never again. The free shipping is great and the time it takes to get to my house is good but it’s not worth it if I can’t even get things I need. How about if you claim to have makeup for anyone and everyone, then you should be stocking it regularly. And be more attentive at fixing your apps glitches. This app makes me not want to shop for makeup at all. I put a lot of time and trust into this app, waiting for things that I want to become available, but it was honestly all for nothing. Thank you so much for wasting my time. I hope someone else reads this and takes my advice before using this app and being extremely disappointed.

I found this app looking for easy access to buying makeup. It has AWESOME Quality on makeup, I found a few brands I love on the app too, it is always free shipping and no taxes! I have been using it for a few months now and this is my new place to go now for buying my makeup. Oh also, I live in the Caribbean, in Puerto Rico, and I am getting my packages in 4 to 5 days only 😍🤩 normally I wait 1.5 to 3 was for packages like this. They also have an area like fab with community and news feed for makeup. Simply amazing. Obviously you wait a day or two for CS but it is great. One time I hit place order, but then I saw another thing I wanted, so I bought it separately, but since it was on the same day they merged my orders 😊 so I was happy that I got all I wanted on the same day. They have the cutest packages! They are pink says hush on the sides on white and has nice thick bubble wrap. They also have this rewards system for logging in daily and clicking claim, when you buy the give you 1point for each $1 spent, that is 1¢ per point. So again amazing people 2019: the prices are going up, the rewards are going down and now we do pay shipping. I don’t get it, they are doing better on sales but taking away rewards. I know I am buying way less now.

I love love loved this app at first! I thought it was great! Great prices, great products, etc.. But then I went trough the reviews and saw that someone said they got a free gift when becoming a new member and making their first purchase... then I thought about the purchase I had literally just made, and i did not get anything saying that I could get a free gift. I was very confused and disappointed because who doesn’t love a free gift? Especially if I earned by making a purchase. Then I thought well maybe you had to spend a certain amount to get the gift, and I looked at the app and saw an advertisement for a free gift with your first purchase. At this point I was ver confused because I had already made my first purchase. Then I saw it said that you had to spend at least 35 dollars to get this gift. But I spent almost 45 dollars and got nothing saying I get a free gift. I’m very upset I didn’t get a free gift even though I obviously made all of the requirements to get a free gift. Like I said in the beginning I love this app and the products and prices and if it weren’t for the free gift mishap then I definitely would have given the app 5 STARS ⭐️. But I did not get my free gift and I’m very confused why I didn’t... if customer service could help me with my problem that would be great. I have my email that has all the info and proof that I spent 45 dollars. Customer service please help sort this out. Thank you.