Family Orbit: Parental Control

I would not recommend this app not anyone. First, it is difficult to install and get going. It is not user friendly and has several complicated steps. Second, it DOES NOT monitor text messages! Even with the iTunes download! The ONLY two things that worked was showing contacts and location(very delayed location I might add). Other than that, nothing else was accessible, even with the iTunes download. I reached out to the guy that runs the program and asked for a refund for the second month that had JUST been charged and explained that it wasn’t working…HE REFUSED! he continued to charge me for the whole month (even though he was contacted immediately after the charge). His response was curt, and unprofessional! So, don’t expect refunds for a failed app that doesn’t do anything different than find my iPhone does! Don’t waste your money or your time. You will not receive the customer support or service that you’re paying for.

Their “free” trial is not really free. Tried it for three days and decided it wasn’t for my family. Canceled within the trial period but was still charged for the full month. When I emailed, the response is that they’re very transparent about their charges and they won’t refund me for the month charged after the free trial which I never even used. I’m pretty tech savvy in my early thirties. This app is very buggy and not what you’re looking for if you want to monitor your kids phones. The emergency alert function doesn’t even work properly. What a waste of time and money. Use something else. Buyer beware!

It is buggy. Would not download extractor from website. When I finally got it to work with itunes...have to constantly backup itunes-run extractor each time you want it to refresh for updated messages. Then the pdf to print out text logs is unreadable in print due to terrible font colors - its so light when u print. I had to resort to converting to excel type file for black and white report. Not sure if i will continue paying for this- it should be much cheaper.