My Idea-Recharge and Payments

Had a worst experience with this app.. As soon as I open the app the loading screen appears and immediately the app crashes. I hoped this would be fixed in update but it had been 3-4 updates of this app sincethe problem started. Even tried uninstalling and then installing the app back. It did not work. I have used this app before and when it worked it was a good app but how am I supposed to use a app if I can’t even use it. I don’t know my daily data remaining when i am not using this app and it is terrible. I get a message after the data is over. Even there are speed issues with my internet. Even after complaining the problem is solved just for few days. If this continues I think I must switch to another service provider

I am complaining since one month regarding incoming calls. I don’t receive calls but I receive missed call alerts stating that my number is not responding even after multiple calls. Without solving the problem I receive a message/ email that the problem is resolved. Each time I get the same response and the problem continues. Hopeless service, resulting in mental agony and wrong signals to the people who are trying to contact me.

Dear Sir/Madam , After having lots of Problems finally I found a way to express my view about the services Provided by Very Reputable Company like Ideia . I been Your Coustmer since last few years, lately the quality & services become very Disturbed. Cities & surrounding area having good reception in calling & with wifi connectivity too, Only my area get very poor quality in both . I have an opinion & Suggestion . I would be really helpful to you as a company & me as a consumer helping each other by having a tower , Which will take care of almost 2500 to 3000 Costumers in Total . I look forward to working with any of Your Technician & solve signal problem once & for all . Thanking you in advance for your response . Sincerely Bhikhu bhai C Patel .