Hushmail

I have had Hushmail for many years and their app is just horrible. It’s so bad it basically makes Hushmail almost completely unusable. Today after suffering through the app for several years and reloading the app several times I was about to switch to another email company, but as the last resort, I downloaded Microsoft Outlook onto my iPhone and it seems to be working with my Hushmail account. I’m actually able to send and receive emails reliably now. It probably would’ve been easier to go through a different email service, but I’ve had this email address for several years and didn’t want to give it up. With the Hushmail app in in the App Store with a rating as low as this, it’s really a poor sign of a business to put out such a garbage app in the App Store. I also tried just using the email by logging in through their website, which seems to work better but is more of a hassle. Sorry Hushmail, but you need to have an app that works more than occasionally. Honestly, because of this, I would not recommend using Hushmail.

I’ve been using this app for years now and while it is convenient, it’s pretty buggy and no-frills. I’ve contacted them a number of times about the fact that there is often difficulty connecting to their servers and my response is usually that I need to restart my phone or delete the app and re-download it. I’ve also recommended that they have an option that you can print your emails from the app, but I got a very generic response thanking me for my feedback and that they are “constantly updating their product”, yet this is still not an option. Imagine that in 2024 you can’t print directly from your email app on your phone!

I’ve been using Hushmail for a couple of years and I really enjoyed having the convenience of using the app while on the go. I also enjoyed being able to have more than one account linked on Hushmail due to having a contractor email as well as my own personal business one. However, lately I’ve had to uninstall and reinstall continuous the mobile app because my reply emails remain either in the Draft or Outbox mailboxes and I’ve used both Wifi and Cellular data but to no avail I’ve had to instead reply to emails from my laptop which cancels out the purpose of using the app for the convenience. If Hushmail could work on this issue my rating will go from 1-5 stars. Otherwise the customer service has been wonderful on occasions when I had to use it due to browser issues.