Tremont CU Mobile

When I call Tremont Credit union for support and assistance, the phone agents are great. There are times in which I need to move money around very quickly through the app and six times out of 10 times It will work, but at critical times this app has let me down on several occasions. I’ve uninstalled and reinstalled several times, and at critical moments the app fails you. I have moved money from Tremont Credit union to other baking services because of this issue. User Beware….

So this is the second time trying to write a review and I feel like I’m using their app again because something buggy happened while writing the review. I love the service and products that TCU has to offer. However I’m very frustrated with the functionality of the app. It is not very user-friendly I’ve updated my password a bunch of times constantly, and I have deleted and installed the app three times. Some of the buttons at times are not responding to my press. I think I will just go to the physical location the next town over to do my transactions.

I have been a member of the crisis union since 1971 and have seen it grow while continuing to provide personal customer care. When my daughter became a Boston Teacher, the first thing she did was join the credit union. Lottie and Dotty would be proud. Do you know them!?