App Profile: Mass Bay Credit Union

Android / Games / Puzzles
Mass Bay Credit Union
Installs:
Rating:
4.77
Total Reviews:
13
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Mass Bay Credit Union
TTMac
Rating: 1/5
It’s obvious they did not consider the end-user in mind when they develop this app. First, when they transferred the accounts mine somehow defaulted to using an email address I had stopped using over 15 years ago....when asked, they told me when they transferred the information everyone’s account reverted to the original account settings...so how many customers do you think may now not be getting emails about their accounts? Second it’s set up to send a text message for the verification code...which in my case goes to a landline and nobody seems to know how to change that. Third, the check deposit feature is quirky...you have to have the portrait lock off for it to work correctly...but is that important information listed anywhere...no!! And theres more but those are the three most annoying so far.
Joeitalo
Rating: 5/5
Very user friendly software, the response time for messaging is very reasonable and they take every matter with the utmost professionalism. Thank you Mass Bay I’ve been a customer for 30 plus years
Im Pacific
Rating: 4/5
I don’t do app reviews but for mass bay it’s worth it - your investment in building this new app out is going to pay so many dividends in coming years. Great job!!
One thing - my Dad’s transaction list now shows all of his own PLUS his kids’ accounts that are linked. It’s very confusing for him to have it in one spot. Maybe a drop-down to select just one would be best
About Mass Bay Credit Union
Mass Bay Credit Union is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.
Here’s what else you can do with Mass Bay Credit Union:
-Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
-Set up alerts so you know when your balance drops below a certain amount
-Make payments, whether you’re paying a company or a friend
-Transfer money between your accounts
-Deposit checks in a snap by taking a picture of the front and back
-Reorder your debit card or turn it off if you’ve misplaced it
-View and save your monthly statements
-Find branches and ATMs near you
Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.
To use the Mass Bay Credit Union app, you must be enrolled as a Mass Bay Credit Union digital banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.
Here’s what else you can do with Mass Bay Credit Union:
-Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
-Set up alerts so you know when your balance drops below a certain amount
-Make payments, whether you’re paying a company or a friend
-Transfer money between your accounts
-Deposit checks in a snap by taking a picture of the front and back
-Reorder your debit card or turn it off if you’ve misplaced it
-View and save your monthly statements
-Find branches and ATMs near you
Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.
To use the Mass Bay Credit Union app, you must be enrolled as a Mass Bay Credit Union digital banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.
File size: 93174784
Launched countries: US
Minimum OS version: 17.0
Release Date: 1592809200000
Published by Mass Bay Credit Union
Website url: https://www.massbaycu.org/
Publisher country: