Invoice & Estimate Maker

I’ve been using this app for several years now with my business. I’ve had issues with it, but it could be user error. I’ve gotten used to it. I’ve made it work in my favor became a good tool for my business. I have had issues emailing customers and they have not received my quote and I would have to send them via text message which I didn’t like that, but I do give them a five star rating I like to marinate to make things better or worse, but it’s been a good choice for my business. estimator app is a good choice for a small business. I’ve looked into the other estimator apps and they just seem too confusing. Too many options. Thank you and have a great day.

Loved this app for my small business until I was locked out today. My subscription expired today but I thought it was suppose to renew automatically. I made sure my payment methods were updated weeks ago. When I couldn’t access my data I immediately purchased a new subscription and receive a receipt via email but still no access to my account nor my two years worth of very important records contained in the app. Tried to find a phone number to no avail. I found their email and have requested an explanation and a resolution but haven’t heard back. I’ll update my rating to 5 stars if I can gain access to my files but if I can’t it’s going to be a 1 star rating. I will say there are some improvements that could be made to the app such as a way to back up the data contained in it as well as providing a phone number to call or at least an immediate email response indicating they’ve received an email from someone who needs immediate answers. If someone from SVG Apps reads this can you kindly reach out or provide a way I can work with someone to resolve this situation please? Thank you

This would be the second month that I have this subscription and I’m only able to send my estimates to one email that will actually receive them everybody else I try to message it to share it with emailed it anyway possible if it’s not going through but I’m able to send messages to everybody else through email messenger messages without a problem except when I go to send estimates which at the end of the day is costing me money not having the customer received the estimate that they asked for so if it keeps up like this I definitely will not be doing the yearly subscription