Instawork Business Staffing

Overall a very good resource to help find Temp help within just a couple of hours. In the beginning they had Account Reps that you could call when there was an issue and then later just a general customer support phone number but now there is only chat option. Sometimes the AI answer to the issue is enough but sometimes there is more to the issue and need to talk to a person for help. But there is a huge delay to get responses through chat and they won’t give out an email address for us to even email our questions for a real person to answer or even call us. It has been frustrating to say the least. Give us a person to talk to please!

Instawork is so easy to use whether website or thru the app. You can basically request workers with a touch of a button. You just have to cycle a few workers but then you get to add good ones to the roster and have them commit to long term or temp to perm. My HR team uses Instawork as another tool to recruit since costs are up we can’t afford to just hire anybody without trying them out first. Kudos to this wonderful app! Life changing

The instawork staff (not workers) are HORRIBLE AND INCOMPETENT! It’s like dealing with the worst used car salesman who is on dope you’ve ever seen. They don’t value the workers, even if the businesses always rate you highly. They are shady about pay and won’t pay you if a business cancels the gig with less than 24 hr notice, which can cause you to miss other jobs. They rarely respond to inquiries and treat you like cattle if they do. I hope they go out of business because it seems like they are already on their way. Poor quality oversight and they don’t prequalify any workers so you are always taking a gamble when hiring thru them. They charge an average of $7-8 per hour per worker on top of booking fee and worker pay rate. Very risky to your business reputation and brand.