ICRSS PRO

I have had this system for over 8 years. In that time I had to replace two NVR’s and four cameras. That was in the first two years of having the system. They told me it was because they we older cameras and not compatible with the NVR I had. REALLY, your distributors were selling old cameras not able to work with the NVR. So I became a distributor to get up to date cameras. I spent a lot of money in that transition. I should have not had to but my clients needed replacement equipment. Same issue, when trying to get support, I always have to wait for a long time to get help. When I need my cameras to work I am lucky I will get 75% of them online. I have had numerous sales reps assigned to my account. One was great and took good care with replacement camera at a discounted price but he was gone after a year. Since then you don’t hear anymore from them. Very disappointed by the high cost and lack of reliably with their products and support. They could so much better but they don’t and I am in the same town as them. Look elsewhere for a system.

My local AV guy installed this system touting his high end pricing as high end equipment. To date, the system fails me and even when he is here to assist, he has to call the IC tech help to troubleshoot or reset. Here it is at 1:22 AM and the cameras won’t come on line though all of my house systems and Wi-Fi systems are green and functioning well. IC system continues to disappoint to include the latest version. Trying to find a better more reliable system to support my security network. Sorry, but really tired of the failing reliability.

This app works great and as promised. I used the free version and the upgrade is worth the enhancements. *** Regarding the comments that the app doesn’t support playback, for others to assess the value of such comments, we need to know that the individual upgraded their OUTGOING Internet access to handle the video feed their cameras produce. Most households have a minimal outgoing Internet that’s insufficient for even one active camera. It would take forever to upload its output so that your mobile device can see it. It’s my guess that this is the real reason why those who are complaining about the app are unhappy. Low Internet uplink speed is not the app’s fault... Secondly, why would you want to access your video recordings from a mobile device? That jeopardizes them. You should do that via a direct computer link in your home: that gives the highest speed access, best control, and nobody can hack in.