HWC Coffee Malaysia

The plan signup process does not use Apple Pay. This makes signing up considerably slower than it should be. You will lose valuable subscription sale opportunities if the user is shown 4-5 pages with 10-15 form fields. Consider making this smoother.

The app function more faster easy already

Hi HWC team, Greetings. I would like to feedback some issues on the mobile app (ios version). I tried to submit the feedback via the apps and it is not responding and there is no record eventually. Appreciate your support to advise and resolve,thanks. 1. I intended to switch the plan from lite to premium but the payment page always shows the lite plan payment. Hence I terminated the lite plan and subscribed to the new premium plan. I found all my gems collected earlier were cancelled. I didn't expect that and also didn't take a screenshot of the payment page issue. Is there any way to regain my gems collected earlier? 2. I tried to change or remove my payment card details but the system keeps prompting session timed out. Kindly please help to remove my card details permanently. 3. I tried to submit the above feedback through the apps and there is no record in the app after submission. The page only shows thanks for the feedback and not responding.