Hop - Enjoy The City

We got 2 scooters and not 30 seconds after mine stopped working and just started beeping for being out of the territory. My wife’s continued to work and even when we walked them back to where we picked them up mine was still beeping and told me I may be charged 30 euros (the map showed I was not in an off limits zone). Will never use again.

We did a 71 minute fun ride and have spent DAYS trying to pay the bill. 3 credit cards entered, 2 accounts on 2 different phones on the HOP! app. Can’t get anyone to answer the English line to resolve this issue. Not worth it in the end, sadly. We would have liked to have rented the scooters more than once, but couldn’t.

These scooters are awesome! WAY better than Martı. Solidly built, fast, and always works. Sometimes the accelerator gets stuck, so be aware of this.