Heads Up!

This has to be one of the best games for family/friends gatherings but I don’t like that certain decks disappear, even if you paid to have all of the available decks. Once I claim a deck, whether free or paid, it should remain in my deck library. I notice when I receive a notification that a new deck is available I can click on the notification and the new deck is added to my decks but then I go back to look for it and it is gone. For those of us who paid to have ALL the decks, you should leave the free decks there for us to enjoy. Making them temporary stinks, especially if we want to go back to play them. And if that’s not an option, provide the option to make them permanent so we can continue having fun.

You used to be able to click on a deck and it would give a description of what the deck was about and the suggested rules for it. Now it just goes right into it with no way to open the descriptions. A long time ago I bought access to all decks. It puts them all into a single giant list that sometimes seems to sort by what you’ve used most recently, sometimes just seems to be random. There should be categories where the decks are grouped and a way to sear CB and favorite decks, but the devs don’t care. If they did, this would have been one of the first quality of life improvements they made. It’s been this way for several years at this point. We used to love playing this game and I still do, but I find myself using some of the copycat apps over this one fairly regularly. The final straw that led me to create this review is that they seem to have removed one of my go-to decks “The Bible” this was a popular one to play with my family and friends and now it’s just gone. I get that I didn’t technically own the deck but it is something I paid for, and it’s crummy that they took it away.

I used to love this game. It was a weekly game night activity with my family. However, one day, the app would not even open before it crashed. So, as many people do when troubleshooting, I deleted and again downloaded the app. When downloading, it gave me the ‘family download’ message, and being the only option, I of course used it. When I opened the new app, I could not restore purchases because I “do not own the app.” I have tried everything I could, and having done so, I did what the app said and contacted them about the error. I have emailed probably around six times with no response in about a month. I have purchased 9 decks, some on one account and some from the phone I am trying to get them back on. I understand that they don’t family share, which is kind of dumb but not the issue. The issue is I spent money on decks to get on my phone. I cannot get them back and the “customer service” won’t even respond. I just want my decks back. I spent money on them and I am VERY disappointed in the app service department because they are NOT doing their job. IF YOU HAVE FAMILY SHARING DO NOT BUY DECKS OR YOU WILL LOSE YOUR MONEY