GreenPal Pro For Vendors

The ability to find new customers if searching for an area outside your areas of norm: if you are already up and running: causing a great lead generator for new potential customers, without all the hassle of market hustling. Downfalls are potentials of newer customers seeing a less than perfect percentage rating after I bid. Due to customer changing their schedule without notice (possibly cancellation due to their own scheduling), inclement weather conditions and needing to change customers service date with their obvious approval of course or simply a schedule change, WITH APPROVAL, due to owner scheduling differences. I have never missed a scheduled date yet sit at 91%. I see this over and over on the app reviews, with thank you for the comment, yet nothing has changed. The other is the very poor bid rating in suggested areas of service! Not near the price yards are running for: due to inflation and more established lawn companies charging service charges now, plus the actual lawn services themselves: this is poorly inaccurate making bidding comparable and truly suggestive.

I have worked wit GreenPal for a year now and can’t say enough positive things. The bad reviews left about this company are from people that didn’t take the time to understand what they were getting involved with. First off the company is a lead provider that allows you to bid jobs for your service rate. You are in control and run it like it’s your business. GreenPal is considered a platform because they are only in the business to provide you the lead and handle the payment process which is controlled by a third party. There is no reason for support because everything is user friendly and it is your business. This app is not fully functional yet as it was released early for testing purposes and future development. There is a website that is fully functional and support is available through a private Facebook group. This company is still new to the scene and steady growing. Learn to use it before you bash it.

I’ve been with Green Pal for over a month now. Yes you have to start bidding out as low as little to nothing.... once you get a nice clientele foundation, then your bids can go up. There are far many cons to pros using GreenPal. 1st... there is no customer service number. You can only talk to a bot. 2nd... if a customer doesn’t pay you, the only advice you get from the GreenPal Handbook is to contact them and see them to use a different card. As if that’s going to help. I’ve had my last 2 customers not pay me. 3rd..... if a customer leaves you a terrible review, there’s absolutely no way to dispute it at all. There’s no way for you to voice your opinion. I had a customer leave me a 1 star review because I left long blades of grass on her lawn and because she claimed I didn’t do any weed eating. Her grass was initially well over 10 inches tall and when I tried to talk to her before I started the job, she blew me off because she was working on the phone. When she contacted me, she stated that she assumed that edging was included. I told her it would be an upcharge for me to edge the line of her walkway. She was not pleased to hear that and then she said that her grass wasn’t cut short enough. Needless to say, I apologized for the inconvenience and told her that I was going to cancel the appointment and that she wouldn’t be charged for my work. 1 day later, I received a 1 star review. GreenPal is not a bad app, but it most certainly does not support it’s vendors. That’s all I’m saying. Use them at risk, because once your future customers began looking up reviews on you, the last thing you want them to see are terrible reviews left by customers on GreenPal.