Good Sam Camping

I updated to the new app, sorry I did that! I have been a GS member since 1987. The original version of the app was light years ahead of this current version. I can longer search easily by using a city or town or by using a specific RV Park name. I get frustrated trying find GS campgrounds that I have been staying at for years that won’t show up in searches. I can’t get to the information on campground layouts, site and hookup information, websites, photos, rules etc. Please go back to the original version or at least supply some new instructions for navigating the “New and Improved “ upgrade! I have to go to google now to find all the information I used to be able to get at one location, the old Good Sam original version!!! HELP or I see you losing your customers.

I see no difference between Good Sam parks and others. I have yet to find out how to post comments about problems with Good Sam parks. I can’t access my account. I joined Good Sam months ago and was given a temporary card and that I would receive a permanent one in the mail. That never happened. I see no benefit to us to be Good Sam members. I can get all the same discounts in other ways. We are currently in a Good Sam park that has trains (with train whistles) that run all night long making it hard to sleep. The cable TV does not work properly and I can find no one who has ANY idea what to do. The lady in the office doesn’t have a clue and has no idea who to contact. I talked to another camper who has been here for two weeks and the problems have been present all that time…they are apparently ongoing issues. WHY is there no mention of these issues on the app? I can’t figure out how to get one posted. Good Sam rates this park highly? I’ve run into these kinds of issues with Good Sam parks before. What dies it mean to be a Good Sam park? Apparently nothing.

Right now the application is somewhat useless with it just shutting off when attempting to search for a campground. The website is working When the app is working we can find nearby sites and their phone numbers, but have to have our good Sam card out when we call for a reservation at a park listed as a Good Sam, can’t make a reservation from the app, some sites didn’t show as Good Sam in the app, but turned out to be Good Sam when we arrived and had already made reservations by phone and paid full price. And that was after the app wouldn’t come up until it allegedly updated with the latest information before loading. It also doesn’t show current reservations at Good Sam parks, previously made. It would be nice to easily make reservations on the fly from the app, without having to go into individual websites and calling each RV park. And don’t say it’s not doable, the other guys do have that capability