Good Sam Travel

The old app was fantastic. You could select campgrounds in an area by looking at the map view and it gave you all the information you needed in an easy to use format along with links to the campground website. This replacement app is worthless. The best features were eliminated and it is incredibly difficult to read and time consuming to use. Good Sam went from First to Worst. Can’t imagine why they want to drive clients away after originally having such a high quality product. Unbelievable!

Don’t use this company and definitely don’t give them your credit card. If they get it they will never remove it and there are no options except to cancel your card and get a new one. I sold my rv 6 months ago. Cancelled all memberships. This company randomly on a Sunday night 6 months later says we are gonna auto renew your roadside assistance which is a nonrefundable program if you don’t cancel. Ok fine I go to log in, requires call, of course can’t do it at Sunday night. I check on the app and through site and there is NO OPTION to remove payment info. You are stuck. I placed a hold on my credit card. I got email Monday morning that because I didn’t respond I was autorenewed. Are you f kidding me. With an 10 hr notice on a nonrefundable program. Thank goodness I put a hold on my credit card. I called and had them remove it. They acted innocent even though they knew I had no rv, tried to sell me more products, reminded me it was a nonrefundable program. Absolute trash

I downloaded the Good Sam camping app and got a message to download a new version. That took me here to an entirely different app. Who creates a second app instead of upgrading the first one? Come on Good Sam. It should be easier to sign up for and integrate all your services in one place and then access those services on a seamless app. This isn’t 1980 anymore. Why would I have to manually enter numbers for insurance and roadside assistance on my Good Sam account? Your website and app should be doing that automatically.