Gokada Superapp

I tried opening the Gokada app and it keeps closing back even after I updated to the latest version

I am never using Gokada again & do not recommend this service to anyone. I had a rider pick up a device to deliver to the mainland. Half way through the journey he decides he is not going and the money was supposedly not worth it. Called him to reason how I can have my stuff returned and he cut the phone. Till date I do not know where the item is! Worse, I bought the same device again the next day & stupidly decided to use Gokada again. After the rider picked up the item, I spoke to him on phone and he mentioned that I should forget the price on the app and asked for ‘something extra’ to complete the trip. Not wanting to lose yet another item, I agreed & paid him an extra 1000. Smh. The app in itself is fine & tapping. But the general service (riders & even reaching customer care) has been nothing short of terrible!!

The service was good when it just started but recently they have a new group of riders who pick orders without viewing delivery location. They will then call the customer and ask which location the package is going to after which most of them cancel the order and claim customer took too long to answer. I have had to report 2 riders, all I got was ‘sorry’ from the customer service, no suggestions of giving you price slash on your next trip like it’s done in civilized countries.