GOFO DRIVER

I applied multiple times with no email or confirmation of even receiving my application. I tried again to apply. It says I need to log in as I am currently with the company. That’s news to me! Then asking for a fleet number when I’m not part of a fleet. I’m an independent contractor driver. There’s no one to talk to, tried emailing, they said they can’t help, tried WhatsApp, they claimed they can’t help. So basically, I’d really love to work, but can’t because there’s no support to talk to in order to get logged in nor find out why I never received anything confirming I work for them. Yet ppl are working and I get packages delivered to me with them saying they never had any issues applying or getting help. Would love for someone to contact me so that I can work!

I am writing to formally report a serious issue that began immediately after the most recent Gofo app update. Since installing the latest version, the app automatically pauses any music playing on my iPhone whenever I use the camera to scan packages. Prior to this update, I was able to work and scan packages while listening to music without any interruption. This issue significantly impacts the user experience during long work shifts and removes functionality that was previously available. I have confirmed that the problem only occurs when using the Gofo app and started immediately after the update, which strongly suggests that it is related to changes made to the app’s camera or audio management system. I respectfully request that this issue be investigated and resolved as soon as possible. Given that many drivers spend hours scanning and delivering packages, maintaining uninterrupted audio playback is an important quality-of-life feature that should not have been affected by the update. Please confirm that this issue has been logged and forwarded to the development team for review. I would appreciate any information regarding a timeline for a fix. Thank you for your attention to this matter. I look forward to a prompt resolution.

I’ve worked with with other courier apps before and while this is certainly not the worst one it’s certainly missing a lot of essentials. 1. The ability to turn off that annoying beeping sound and to mute sound, I’m trying to scan my package as while listening to my music and every time it beeps it stops my music completely that’s just tedious and annoying. 2. I should be able to access the map I want it appears when I’m done scanning will you give me a map reading which is very uncommon. 3. so far I have not gotten the ability to transfer my itinerary into a PDF format which is essential for me as a 1099 employee. Will definitely rate it higher if these and other basic bugs will change!