GARDENIZE Plant Care Gardening

*Update: Loss of data was due to a glitch with iPhone. It opened a new account with Gardenize when downloading update. Thanks to Jenny for getting my account straightened out. I got all my data back! Started documenting my covid19 garden with this app back in March. I went though the hassle of entering plant info for multiple locations and updated with pics though out the season. I had the time and thought it would be a good reference. Then in late July the app locked up and insisted I download the latest version. So I did, LOST ALL OF MY DATA. No warning to export before update (which costs extra) and no ability to do so as the app was locked. Contacted developers, 2 weeks and no response.

I’m updating my rating for this app based on customer service. I initially thought I lost all my data and photos of plants I own, but they let me know that I accidentally created a new account (not sure how I didn’t notice that...). So thank you for clarifying it for me and I have all my data! This app is very handy to keep track of watering/fertilizing, etc. especially when you have so many plants! I would love to be able to create more groups (on top of area groups) like groups per kind of plants (ex. Succulents, houseplants, etc) to find plants quicker. Also, it would be great if each plant profile has water button to push every time I water instead of toggling to event. But overall, I’m very satisfied with the app.

I want to call this app perfect but I just cannot. There are a couple of bugs I would love to see fixed. Firstly, the app closes regularly when I am switching between applications. I cannot possibly remember everything I need to enter for one plant, but often the app closes while in the midst of switching back and forth to find the information I need for a new plant. Secondly, it is super slow to update between devices. While it closes frequently and then updates and syncs on reopening, I can log out and move to another mobile device but everything I changed has not actually synced on the new device. The restart upon close is super slow. It can take up to 2 minutes sometimes for it to open upon first use. Is it really necessary to only allow it to open on one device at a time? I often switch between my tablet and my phone, yet everytime I have to do so I am waiting for the spinning ball of death to log me in and sync, even though it is not actually syncing until later. I have looked at other similar apps and nothing comes close, but these problems are annoying enough after five months of use for me to look elsewhere. No one else is updating and no other app can do what this one offers. I am sticking with it out of sheer need and hope that updates can improve the experience.