First Choice Holidays | Travel

Stayed here before, we upgraded to a junior suite with lateral sea view. Fantastic. Hotel is spotlessly clean. Cleaning staff always on the go. All staff very helpful and friendly. Dining staff always helpful as my Wife has mobility issues. Food great with a wide choice always available, tasty too. No problem getting drinks at bars. Daytime entertainment team friendly and interact with guests. Using the hotel app is easy. The location is right for us,enough near the Hotel,flat promenade for easy strolls. The beach is great and is regularly raked/cleaned by local services. Baring in mind we had the severe storm warning announcement last week and debris was washed up on the sand,but no doubt this will be removed asap. All in all we love this hotel especially the outside dining terrace. Thanks especially to Raul in main dining room who always found a suitable table especially for my wife’s needs.

Warning* never use Tui! It is a shame that we had such an awful Experience as the hotel and staff were excellent. However we will never book with Tui again and will warn other families to avoid at all cost. The issue with the booking and flight were like nothing I have experienced. I checked in on the app only for them to give me access and all information to another family!!! Data breach!! We were treated like animals/ cattle on the flight and no even aloud to purchase water on a 4 hour flight. We were delayed for 5 hours after receiving the information as we were boarding that the cabin crew needed to rest and we’re returned to the airport. We were told the aeroplane was a third party and the cabin crew were Tui! This was a lie! They were go to sky crew who were rude ignorant and made us feel uncomfortable. They refused to let us have water or even purchase water. The most uncomfortable 4 hour flight I have experienced! We arrived at our destination at 4:30am instead of 11:30pm. No apology no assistance nothing! The hotel is beautiful and all amenities you need, clean room lovely pool area good choice of food, good location, friendly helpful staff. The hotel needs to work with an alternative airline company.

Just ending a fantastic holiday in a fantastic hotel. Staff are so friendly and can’t do enough to make sure you have a great holiday. Great facility’s and has to be the cleanest resort we have ever stayed in. The beach is stunning and the Atlantic Ocean breathtakingly beautiful (that said we did have a red flag throughout our stay so only braved a paddle). The resort has numerous pools with an abundance of sun beds. Our personal favourite the swim to bar with built in tables and chairs - so decadent. Would highly recommended this hotel if you just want to totally relax and feel pampered. There is nothing nearby but if you do want to get out and see the sights there are plenty of organised tours