Fi Money: Open Account Online

The app is fantastic- probably one of the best banking apps out there. However, I had faced an issue where my account was frozen for over a year. I would say, during this time, Fi wasn’t very helpful with timely updates. However, I would still personally recommend it- simply for the beautiful app and a bunch of great features that come with the debit card. Kudos to the developers!

I have been trying to transfer my money out of fi for the past 5 months without any success. Their customer support keeps sending the same scripted email over and over again without answering any of my questions. They say the transfer completed, then when I see I didn’t get the money, if I tell them I didn’t get it, they are like it failed to transfer. Then I asked them why it failed, they say the started another transfer and it succeeded, however even with this I don’t get the money and the same loops keeps going on for 5 months

Hey Fi team, the app is great. Can you guys add this feature that a customer can be able to log in without the registered sim in mobile and able to access the account info. I know it is required for UPI transaction but you can limit that verification for UPI.