felix mobile

i have joined felix again as my past experience with their service had been good. but now i find it terribly slow and weak connections in many locations, including at home and on the hume. while it may be cost effective, connectivity is important. a cheaper service that doesn’t provide reliable connections is a waste money. this is strange because i was also a vodafone customer for some time and was happy with the service so i don’t know why felix service is less reliable.

When you run out of data on your international roaming plan, it throttles you so hard that you can’t even access the felix app to buy more data. You’d think this is a scenario they would have considered.

I signed up for the app while traveling in Australia. Submitted my passport information. Now I can’t log in and they took the $25 from me. Trying to chat with someone is impossible. The bot says it will transfer to a human and never does. The absolute worst.