Evans Mobile Banking

I love Evan’s bank good banking people and friendly when you go into bank. Understanding and helped me with a couple of my issues. Only thing I wish was fixed was the face scan for the mobile app hasn’t worked since latest update but everything else is easy to use

It is very difficult to determine what the balance of your accounts are because so many things you deposit sit as pending. Does pending mean it will get added to your account balance or is it already included in your account balance.? It seems as though cash should be automatically added to your balance but it is not. Direct deposits from payroll should be automatically added but they are not. Sometimes it takes two days or three days…

Ever hear that sang "if it isn't broke, don't fix it?" That's how I feel about this app being replaced with the old Evans app. Not to mention, the process with this new app was such a headache! I was locked out of my account twice because of the app and lack of communication with Evans and its customers. I've also had to experience a 30 minute phone call just to get unlocked out of my account the first time. Oh and the fact that it still denies your password the first time you log in. But the second try always works. Just so aggravating. I miss the old app. I miss the texts Evans used to send at 9am. Nothing needed to be fixed.