Dragon Taxis

I think it works better when booked in advance. (Area Cardiff - Penarth) Drivers are assigned around 15-10 minutes before the booked time, which can make you really nervous. One booked taxi arrived 20 minutes late, but that was only once. The other 12-15 times it worked out fine. It seems to be an error though after you finish the trip as sometimes it doesn’t allow you to comment o tip de drivers. It opens and closes fast without allowing you to do it. And you can’t open the tip option by yourself. Please fix that so drivers that deserve it can get good reviews and tips.

It's a good app in that when you order a taxi it comes. BUT- the pickup estimate doesn't work. The amount of minutes it shows you will have to wait before you book changes every time when they actually dispatch a driver. For example when I booked it said 2 minute wait. When the driver was assigned it said 6 minute wait. I'm sure they will say it's just an estimate and blah blah blah but I have never had it match the actual pickup time. So it's a bad estimate. The "track my car" feature doesn't work either. It finds me just fine, and finds the driver wherever he happens to be the first time I hit "track". But then the driver icon doesn't move. Even if you check the app when you see the taxi coming the icon will still show wherever the driver was when you first clicked the "track button". You can pay by card with the app but a friend told me the driver doesn't get the money for 2 weeks. They would obviously prefer cash. All in all it does book taxis. But that's all it does despite what they app says it can do.