Dirt Devil Clean

Me and countless others have experienced the same ”bricking” of our otherwise fantastic vacuums. I was curious why the price was so low compared to the others and now I know it’s bc the software was not fully fleshed out. I purchased the EV3420 for 100$ at Walmart for reference. And fast forward about 6 months the app got disconnected from my net bc I changed the name(ssid) but then upon “starting network config” an infinite loop occurs when I try to select the 2.4ghz network. Goes like this Add Device > Select EV3420 > Follow Instruction per app stated > Start Config |> Select 2.4ghz network > Settings of App > turn everything on and available > go back to app > select network > Settings of App| and so on and so forth. Please fix this. Auto clean is my only option rn and it never is smart enough to find the home base without the cloud map.

My robot vacuum model EV3420 is the best robot vacuum I’ve ever had. It’s amazing anti-drop sensors don’t let it fall down the stairs and the smart navigation where it goes in straight lines makes it even better. I’ve had other vacuums like the ion VAC, the iHome and those don’t work as good as the daredevil affordable has great suction and filtration system. Best vacuum cleaner I’ve ever had.

It worked just as advertised for 3 weeks until one day it just didn’t recognize my vac on the network. I tried everything to reconnect it including removing the original and starting from the start. My network is 2.4 ghz. I can still have it auto clean but have lost all app control. As a result I use it way less because I can no longer create no-go-zones. I’ve emailed multiple times with no response. Please help!