Crossbar Mobile

Crossbar has been working great for us. It makes communicating and staying informed as a team an easy task. One thing on mine is that sometimes it doesn’t inform me of new notifications unless I reload it once or twice, but otherwise, I have no complaints and have really enjoyed crossbar for our hockey team.

Overall crossbar is good, however the biggest thing I miss from using Teamsnap is that crossbar doesn’t have the saved group email function. As a team manager, I send out emails with attachments or lots of information that I don’t want filling up chat. Under a messages button should be chat and email. That way when I send emails they are saved and parents can go back and look at the information. For example emails about hotel blocks, tournament instructions, complete schedule attachments, photo order forms, etc. Please create this in crossbar and then it might be just as good as TeamSnap and would get five stars.

Let’s start with this: Crossbar just gave me a pop-up to rate the app. I chose a thumbs down and selected to send specific review feedback. The screen reverted back to the thumbs up/down screen, with my thumbs down selection cleared. And then it froze. So it seems they aren’t accepting negative reviews on a poorly functioning app? I’ve been a parent of three kids for 22 years. I’m no noob to sports team apps. We have a blended family. Multiple people need access to my kid’s schedule. It took over six attempts to successfully get his team data and schedule to populate for his stepmom and dad when they were invited from his profile. By doing the same process multiple times - and at random it finally worked for one of them, but not the other. Grandma gave up. We’re texting screenshots. Newsflash developers: workarounds get a one star. I’d like to be able to chat message the coaches when we have a sudden change of plans. But I only have the option to message a team group chat, or guess which person on the team is Coach. The app doesn’t assign titles and in our case there are multiple people with the same last name. Then, my only option is to text that person individually with SMS. Weird. What if I wanted to create a separate thread for carpool chat group? Can’t do that in the app either. That’s not hard, people. Please create an icon to start a new chat and offer the option to import contacts from the connected team. Hockey parents need help. You think the ONE person to establish themselves as the adult connection to the kid is the only person supporting practice pickup, drop off, volunteering, and games? Give me a break. No, for real, though. Can anyone drive my kid to their 5:30 a.m. practice on Wednesday?…(Crickets)…JK! Asking for a friend