CO-OP Colorado

I’m a big fan of a rideshare service owned by drivers. The drivers I’ve interacted with seem genuinely happier compared to Uber and Lyft drivers in the past. However, there’s one major issue I’d like to see addressed: the app. The opening animation freezes my phone and stops any audio from playing. Sometimes that app will randomly log me out when reopening it to check my driver details which can sometimes send me into a panic because I can’t tell if the ride is being cancelled or what. Additionally, I find it unnecessary that my location is always on to use the app. There should be more transparency about this, and this is the main criticism I hear from others when trying to recruit riders. Despite these drawbacks, I’ll continue using the app because of the positive experience with the drivers and the reasonable price point. For an updated app I’ll leave 5 stars!

I love the idea of this app, keeping money local and more of that money going to drivers. I had my first ride the other day and it was very easy, fast, and fairly priced. My two major issues can hopefully be addressed in the near future. 1. Currently does not support rides to and from the airport. This is the main reason I use rideshare apps both for work and personal use. 2. The app requires location data to be set to "Always" even when not using the app. I do not allow this permission on any applications so I have to go into the settings and turn full location privileges on and off each time I want to use it. Needs to be updated to "Allow While Using" like other rideshare apps.

I wish the map showed my location as a passenger. I wish that it defaulted to the ride share pick up location. I wish I could change my location to be more exact once I’ve requested the ride. I love the concept but it has room for improvement. I’m unable to contact my driver because we don’t speak the same language