ClareHome

Our home came installed with ClareHome “smart” lighting. It has had inexplicable bugs from day one. Their customer service takes no responsibility for the many failings of the product and do everything they can to avoid helping you via remote access, which they used to provide, but now don’t even offer, though they still have the capability. They constantly try to push you off to a “local installer”, but then don’t really know who the local installer is. In my case, the local installer was in the next state and didn’t even seem to specialize in the product anymore. So now we’re stranded with nonfunctioning switches, and a terribly designed app. I assume this company is more invested in marketing themselves to developers than taking care of the end user. I can’t imagine any other reason they’re still around. Definitely going to have to switch to another brand that takes responsibility for their product.

The Clare system was included in our new home purchase. We were a little apprehensive at first since we hadn’t heard of Clare but after using the system we couldn’t be happier. We have the security system with touch screen, video doorbell and some smart light switches. Everything works great the wife especially loves the video doorbell. We were pleasantly surprised that there were no monthly subscription fees and even added our thermostat to the system. My brother in law recently bought a new place and was jealous our house included it so that’s a plus lol. We are looking to add a few outside cameras to the system I will update the review when they have been installed.

I recently replaced my hardwired security system with the ClareOne panel and couldn’t be happier. The 7” color touchscreen is sleek and very intuitive. I was able to integrate all of my Z-Wave lights and locks as well as the existing security devices; including my garage door opener. I had cameras and a video doorbell installed that I now can view right on the panel or from the ClareHome app. Another perk is that I can add additional cameras, locks, lights, etc., myself, and my monthly fee doesn’t increase like it did with my last company. Bottom line, I am recommending this to everyone I know. Great job Clare!