CHA 311

This app is buggy on lastest IOS release. I continue to get a message “whoops you have no connection “ when I click submit on any screen when I do have a connection. Cannot submit a request or update my information.

The app works fine. It’s a little clunky, and as pointed out by other reviewers likely funded by taxpayer dollars, which may have resulted in subpar development. But it does work. I am a homeowner and so I’m reporting curbside pickup all the time and the app works fine. The only big issue I have has nothing to do with the app per se, but my address doesn’t register correctly. This happens in other mapping apps also, so it’s not a fault of this app, but sometimes the truck driver can’t find my place because of this issue. But I report things numerous time per year and it always gets picked up.. eventually.

I presume whoever wrote this app was paid by taxpayers funds. I want my share of that back! This app is a joke. I downloaded it and proceeded to report two large pothole/depressions in the pavement on N Terrace just after exiting from I24 to Belvoir. I was repeatedly sent back to the homepage and when I finally arrived at the “submit” bar I was instructed that an address had to be inserted into the location site. I performed this task again and again and again, yet it told me to put the location yet again! Another time I requested brush pickup and after filling in all the particulars the submit bar failed to send the report. What is the purpose of a city service app that does not fulfill its goal of helping Chattanooga residents. Again, this app is worthless.