BusWhere School Bus Tracking

If you’re a school system looking for a consistent system, look elsewhere. We had no problems with this system for years. The bus route did not change. All of a sudden this year, the app is not tracking the bus 90% of the time. The school system and the company (which I’m sure the company is feeding them the garbage) both say that it’s the cell signal dropping out. I get that it is possible to drop, but shouldn’t it reconnect when it comes back into service (like it always did in previous years)? It never does. It sounds like bad hardware or a bug that got introduced into the system, but they’re just saying it’s signal when, for years, it wasn’t a problem like this. They can’t convince me that cell signal has degraded that significantly in less than a year in this area. Way to try and avoid fixing your hardware or software. Terrible all around. Think of it this way. If you think this app is going to only partially work, you can’t trust it at all. Find a better service!

When this app works it is incredibly helpful. The amount of times it lags or just doesn’t work is incredibly frustrating. When the regular bus driver is doing the bus run you get into the routine of things and the app is not as necessary. But when there is a substitute, being able to track where the bus is can mean the difference between 15-20 minutes. In one instance we were alerted that the bus was on its way 30 minutes before the normal alert time. Thankfully I could actually see that the bus was still at the bus lot on the map and didn’t have to rush my child out the door. Just this morning the app froze up again. I closed and reopened it several times. Then I got a message saying now I don’t have access.

It’s very helpful to know where the bus is so my children dont have to wait for the bus so long esp in cold days. It tells me when it’s arriving so i can get my kids to the bus stop. The GPS tracking is actually a little 1 or 2 mins slower than the actual bus, its says its going to my bus stop but the actual bus arrived by then , if that makes sense. Thats the only problem.