Bublue

Worked great for about two weeks, then completely stopped functioning. When we finally got a response from their support team, they asked us to send a video of it “not working” — in a pool. Let that sink in. How exactly do you video a pool cleaner that won’t turn on underwater? After jumping through that hoop and sending the email multiple times since, complete silence. Zero follow-up, zero resolution, zero customer service. The product may look impressive but the support infrastructure behind it is nonexistent. Save yourself the headache and buy from a company that actually stands behind what they sell.

App barely needed so it’s not a big deal that it barely works. Loses connectivity pretty easily. I get a server busy try again later message. The device appears to do what it’s supposed to do, but the App not so much. I can’t figure out what the app actually contributes to the device.

One suggestion can we have the option to change degree from Celsius to Fahrenheit. Love the app very convenient!!!!!