Bounds Taxis - Northampton

Works well and is easy to use. The former problem with paying by card seems to have been resolved.

It’s ok when it works, but useless more often than not. Outward journey was ok, the app knew my location and I was able to set the destination. Nice clean car arrived in 5 mins, driver was nice and friendly, and he took the correct route, so all was good. Coming back was a failure. App couldn’t find my location even though gps knew exactly where I was, tried 3 times with no luck. Walked a short way to the Central library to try again, and map was at least 50 metres wrong. I set the correct location manually, then the app just shut down. Tried it a couple more times but it just kept crashing. In the end we took a black cab, won’t be using Bounds again!

We booked a minibus and they were over half an hour late and then sent us 2 five seater Toyota Prius and the drivers didn’t seem to care and drove off when we said that these were the wrong car types. After calling the firm, they said they had no seven seaters which opposed the information we were given when booking. If you want a reliable service look else where as Bounds are unable to provide this expectation when booking a taxi.