Big Cartel

There’s multiple bugs for this app. I absolutely love big cartel, and I’ve been using it for 11 months now. I feel like it’s easy to navigate and it’s fair in its price point for the subscriptions, but there’s a ton of bugs. Especially when it comes to listing items. Often times it won’t take my images when I try to upload so I have to cancel or try again, but if you accidentally upload a copy of the same photo, there’s no way to delete it. You have to make a whole new listing to be able to delete an already uploaded photo. It constantly crashes when I’m trying to upload products, and if you overwhelm it too much it stars popping up a save message saying “you have changes waiting to be saved” after every small action you do. To get rid of that I have to completely close the app and open it back up. Also sometimes when you go to list a new item it just goes completely blank so I have to exit out of the newly created item and re open it just for it to load for me to add photos and fix things. Also it crashes often if you try to rearrange the order of the photos and when you upload the photos they often upload out of order so you have to switch them around almost every time. I personally haven’t had any issues with any other tabs it’s mostly just listing items, but it’s really frustrating when you have over 300 items to list and you have to close out the app after every item because it keeps messing up. If these issues were fixed, it’d be perfect honestly because I really do love this platform. Also I can’t use the website version because I don’t have a laptop or computer so I’m stuck with mobile until I can get one.

Updating 1 1/2 months later to say it has somehow gotten even worse. the app is absolutely useless. Seriously what is the issue? Nothing works and it constantly glitches and crashes!! It used to work perfect a few years ago and now it’s completely insufferable. Can’t add listings, can’t even view listings at all. Can’t view orders. Can’t even open the app without it crashing instantly. Honestly not sure what it does do besides take up space in my phone. I have a perfectly working iphone 12 pro so my phone is not the issue. FIX THE APP!!!!!!! I have had big cartel for two years and have tried to be patient but it seems that with every update something else stops working. for some reason you can’t click on listings from the order page. there’s just no link to the actual product anymore and when you click the product or the picture nothing happens when before it would pull up the listing. Also every single time i go to my products page to try and search for an item it just glitches out and won’t search anything. so the only way to find a specific product is to scroll through the hundreds of items i have to find the correct one. the app constantly logs me out for no reason and will randomly crash while i’m using it erasing all the work i’ve done. If it wasn’t going to be so much work to move all my listings to another platform i would have given up on big cartel years ago.

I would love it if we could get to our dashboard from the app so that we are able to get to our discounts page and create or delete discounts codes for our customer as well as do other things right from the app! Also to the developers can we get some templates with notification/welcome bar if at all possible. I love how easy it is to access my inventory but that notification bar is something I think would put big cartel over the top! I would’ve gave you all a 5 big after my last update I can’t access my app all I see is black! I have an iPhone which is updated to ios11 if that helps