Better Driver by Acorn

Disgusting insurance company, systems don’t work, kept being sent emails that my black box wasn’t working and when I attempted to request a new one they cancelled my policy - better off going with a know ‘reputable’ insurer other than this northern scum

Absolutely stupid insurance company, cancelled my insurance policy because of a drivers license that I am still waiting on from the DVLA the woman on the phone was just appalling to me, she did not seem very bothered, said there was nothing that you could do about it, even when I had told her I am still waiting on my drivers license and have been for the past three weeks. Their insurance is useless. They changed my policy without me knowing and had cancelled my policy and have not given me a reason why and had not stated a few days before cancelling the policy. What would happen and I had to take me to ring up to understand why my policy had been cancelled. Would not trust, would not recommend to a friend.

I made insurance with them and at my renewal they said if I renew my insurance they will keep the Theo device until I’m 21 while it’s supposed to be taken back after a year while there is nothing written in their policy that they will keep it fitted in my car until I’m 21 they are not helpful and I regret making a policy with them if you are planning to make a insurance with them think first because I will never again make a insurance policy with them.