Avira Password Manager

My old review can be found below. I recently had a very pleasant experience with Avira PWM where it helped me change a compromised password. Avira (PWM browser extension) made it extremely simple and quick, and guided me through the whole thing. It offered me the old password and a new password without me having to search around or anything. I haven’t tried adding a password using my phone in a while, but the desktop version seems to have been updated quite well. I first want to say that I love Avira and have used them for some time now! I have their professional version. BUT… their password manager, as convenient as it can sometimes be, has major syncing issues. It has caused a lot of account issues with my work and personal use. I will update or create a password and it never saves. At first, I thought it was me, but I have consistently tried to do everything correctly. It has happened enough that I know it is the app!!! Please fix this!! This is not a new issue. I read other reviews with similar issues.

I’ve been using Avira app for about a year and it is very convenient especially when using different devices. I did not like that I had to create two different passwords when setting up which created such confusion and a lot of time wasted. Actually needed a more techy friend to help sort it out. Once that was done it went pretty smooth. I love the fact that I don’t have to remember all those passwords especially since each website has different criteria for setting up a password. However, lately on my iPhone I could not access a frequently used website as it kept prompting for the correct password. I was able to gain access to this same website on my laptop with no issues. On my cell, it should’ve worked but it didn’t so since I couldn’t see the password (only see the ....) when signing in, I went ahead and changed the password to the one that worked and which I was using on the laptop. After changing it to the same old password now I actually think that the password is being generated from my cell and not Avira. I’ll have to consult my friend again soon to address this. Then today I set up a different website and password on my laptop and I was able to see it on my cell with no issues. Weird!

I had encephalitis a few years ago, which has caused memory issues an other challenges. I use three devices so the ability to sync between the three is an absolute necessity. I am confident that I am using the app correctly, however, the syncing seems to be inconsistent. This leads to me having to change passwords multiple times to get it worked out. The Password and Master Password are also an issue for people like me with memory issues. When I first got this app, I loved it. I’m not certain what has changed lately, but I hope we can get it figured out.