Aston Martin

Picked up my new Aston and the app was working well for about 3 weeks and then it kicked me off with a message saying that it can only be used by Aston owners and that I should contact my dealer. Have reached to dealer several times and they have tried to reset but no luck. Very disappointing for an ultra luxury brand.

I’ve used car connectivity apps for over a decade now and though Aston Martin’s tech is theoretically the most recent generation it is the worst performing system I’ve ever used. The app disconnects from the AM server all the time and there’s no way to manually reconnect. And when the app is connected, I’ve never actually gotten it to lock or unlock my doors. The only thing it’s good for is giving me the location of the car and the range of the gas tank. You need to do better, Aston Martin…James Bond would not be proud.

I just took delivery of a new DB12 Volante and the tech in the car is generally excellent (a few glitches here and there but overall really good). The connected car app however doesn’t complete the connection and goes into a loop when asked about data analytics and then just times out. I contacted the dealer and their “working on it” but this is taking way to long to resolve. I’ve tried deleting and reinstalling and get the same result. Not impressed and does not bode well for the rest of the experience when and if it ever does connect.