Assist Card

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I used the app last year. Unfortunately, I can’t change or update this app information because someone has hacked into it and put their country, phone number, and email address. Still has my passport number and name and birthdate. So when I go to fix it the app asks me to check my email for verification purposes…guess what? The hacker is getting my email. I have called Assist Card and they say they can’t do anything about the application.

When I need it, the company didn’t answer me, and now, I paid the more expensive plan that they have, and they don’t recognize neither one pandemic day. I spent more than 12 hundred dollars in their service for nothing. The worst experience ever. I’m reporting the company to the consumer defense office, they will must pay for their abuse. For my next year, I’ll take other company with better service. I don’t recommend them