1Password: Password Manager

This is an excellent password manager. I’ve pretty much used all the major / popular ones and this one honestly makes me feel the most secure and actually seems to work best across devices. An example of that is when you update your password on one device it instantly is updated on all of them. I know that sounds basic but lastpass, Microsoft and apple password managers always seem to have a problem actually doing this which leads to a lot of frustration. It’s also just the best if you use lots of browsers and different types of devices since obviously apple and MS don’t exactly play well together. I had issues with Face ID not working previously as I’m sure many others experienced. 1Password customer service did everything they could to ensure i was a happy. They listened to and acknowledged the issue helped me with a workaround while they worked on an update for their app. They followed up afterwards on multiple occasions. really just took care of me at every level I’m impressed by their customer service and technical support. I highly recommend this app and company.

First off, I’m just gonna say I never excepted to “love” a password manager. But 1 password has blown me away with its functionality and how easy it is to use. With one caveat that makes it hard to recommend. It’s always asking for my password, like constantly. I work in tech and have done a lot of cybersecurity. I get it. But the app is basically unusable unless you disable every security feature (I have it never log me out, turn off the feature that breaks Universal Clipboard, and basically make every setting as lax as possible). with every security feature off, it asks for my password an acceptable amount of times. I literally had to add my password to my Apple autocomplete suggestions AND I have it in an unencrypted note AND stored in my iCloud Drive because 1Password can’t ^}*%ing seem to stay logged in for more than 30 seconds. I get that you’re trying to make things “more secure” but you’re really not. I’m about an inch away from changing my password to “123” because of how disruptive it is to use my phone. I should pretty much never have to use anything thing but my biometrics and my phone pin yet 1Password is over here asking for a 37 digit password every 10 seconds. Ugh

For months, a persistent bug has been driving me nuts in this app and it’s sincerely making me begin planning to migrate to another password manager after 15+ years. When I open 1Password and click into the search field and begin typing, after 5 or six characters are entered, the text begins to be deleted and my search results are cleared. Basically, the app is presumably doing a call to the server to look for changes and when those changes arrive, it resets the screen to display said changes. But it completely disrupts my workflow. It’s doubly annoying because there’s no visual indicator that a table refresh is being retrieved. This issue afflicts the desktop app too, but in a slightly different way. Another disruptive bug that I’ve been experiencing for many months is that the Notes field will only display the first line of text when viewing an item. It’s only after I engage with the item (e.g. click to view the password, click the Edit button, etc.) will the full content of the Notes field become visible. Absolutely infuriating for those of us who make use of the Notes field to reference information we’ve saved about the account. Does 1Password not have QA? Does their product manager think this is ok? How on earth do such obvious bugs persist for MONTHS? Fix it or you’re definitely going to lose this paying customer.