ANB Go

I have nothing but great things to say about this app, it is easy to get, it’s free, it’s easy to navigate and so easy and safe to understand. Only 1 time I had to use the live chat to ask a question and the response was immediate and very professional and helpful. My payments go through right away and without any problems and I get balances and statements quickly after.

I’m having a terrible time getting used to this new site!!!! Took almost a half dozen times to get a picture to submit the deposit a check because they couldn’t read the amount!!! Can’t you enlarge the picture like a normal person…. I don’t like to have to look for everything that used to be right on the screen when you open up the site……horrible website!!!! Almost make a person want to to change banks after all these years!!!!! Not good for Seniors…….I don’t like to be retrained!!!!!!! Just my opinion….

I don’t know why they changed the app. This new one is not user-friendly, is designed poorly, and overall was just unnecessary. Transfers between accounts take days to process which is ridiculous—this used to be instantaneous and now it makes me worried that my payments will be declined due to a pending transfer. I wish we could have the old app back, it was so much better. Not to mention ANB didn’t even notify me the app was changing. I tried to sign in and it just said “unable to validate your information”. Maybe tell me that the old app isn’t being used anymore? It took some research on my part to figure out they switched to a whole new app. The communication there was definitely not great.