AI Spanish Learning - Fluency

I have been using the Fluency app for a short time and find it to be a well-designed language learning tool. That said, I have already come across a few errors that are almost certainly the result of rushing the app into completion. None of these are serious, but they are still distracting—for example, it is occasionally necessary to type an incorrect response in the vocabulary portion in order to advance to the next question. I’ve tried to share my findings with the developer, but every attempt has terminated with the following message: “Oops! Something went wrong while submitting the form.” I can almost hear a sad trombone playing in the background. The best part of the app for me is Nadia, the AI language professor. It is difficult to believe that she is not a real person. Her responses to my gibberish-Spanish are encouraging and helpful. The most difficult part of learning a language is the first conversations with native speakers. It is excellent practice (and a confidence builder) to talk—or write—to Nadia about any subject you care to discuss. We banged on about Spanish language movies yesterday for nearly an hour. The app has speaking, reading, writing and listening covered and my vocabulary is growing by the day. The experience is close to one-on-one learning and will undoubtedly advance rapidly over time. I would encourage anyone who wants to improve their Spanish skills to take advantage of a Fluency app trial offer. And tell Nadia “Hola” for me.

Love your app and its integration of AI to spice up up an online language learning experience. I am giving this 4 stars as the “Improve Conversation Skills” appears to be bugged; on day 2, this section does not give me criteria to meet that will “complete” that objective for the day, so it is stuck as being incomplete, which causes the app to say I have not completed my education for the day. If this can be addressed/fixed, I will change my review to 5 stars. Additionally, the support section of your website is not allowing me to submit anything, including a description of that issue. I do have another small suggestion. The “ask me anything” tab should include the “tap to translate” and “assess my response” features which are present in the “improve conversation” section. I am letting people know about this app, would love to see this take off.

I hope that this will be an interim review because I don’t think that Fluency will prove to be a 1 (One) Star app—indeed I think it’ll earn high marks from me. First, though, developers have to resolve my free lifetime subscription issue. Succinctly, I see absolutely no way of getting that free lifetime subscription as you advertise. Next, I have tried repeatedly to send you a message using your in-app customer support form. Frustrating and disappointing experience, as its been impossible to send you the message. I repeatedly get an error message. Finally, and supremely disappointing is the fact that (given my experience so far) I can not in good conscience recommend your Fluency to scores of potential subscribers. I will not recommend to anyone an app that’s being advertised as free but which apparently is not. Earn my revised review by: 1) helping me get the advertised free lifetime subscription; 2) extend or reinstate your free lifetime subscription offer (and let me know its dates so that I can spread the word to the scores of potential new subscribers within my sphere); and 3) fix your customer service generally and the functioning of your in-app contact form specifically. Do so and you will see the effort I’m exerting to write this (hopefully interim) review multiplied tenfold to revise this review.