Aeries Mobile Portal

This app is genuinely the least useful thing I’ve ever had the displeasure of being forced to use. Every single update is a “bug fix” and there’s still nothing to show for it after YEARS of updates. This app is embarrassing terrible at doing its job, and the app itself is somehow pointless even in its intended existence. In order to even view most of the Aeries portal, you need to leave the app and use the web version instead. 90% of the times I’ve tried to just view my grades, the app will either crash or outright refuse to load anything, citing “Oops!: Something went wrong with the server! Please try again.” and “Error: Courses could not be retrieved.” countless times. It’s not even because the internet is slow, it refuses even with fast internet. However, using the website works just fine, so the issue isn’t even server-side. This failure of an application is only used because school districts and administrators are too lazy to use anything more complex than this failure. It likely only survives because of incompetence and inadequate funding to afford a decent grade monitoring system. Mailed paper grades would be (and are) faster than waiting for the updates to finally fix this dumpster fire of bugs and errors.

This app is a very helpful app but there are little bugs. I read through the reviews and a lot say you can’t sign in but you have to pick the right district. There are little bugs like when you look at your grade/assignment it can give you like your math ones when your looking at history (if you are not Elementary) or the app will shut down so you have to re-download it. It can also make grade worse then they are. They made a C (not a C+) almost red. Good parts are like you can see comments from teachers or see what is missing. You can also get all the information like student ID and phone numbers for like emergencies. Overall there are things they can fix but you get good Service through the app and it is very helpful for parents and kids I mean you even see your old report card so I say don’t read a lot of the bad/critical reviews because some in my opinion are kids who don’t want parents to get the app and just signing in problems which the could have been bad Service or they chose the wrong district which is not the app’s fault so it is a good app and I think it is good to get just be ready for little glitches through the app.

The app feels extremely unusable because of the sheer amount of bugs and issues the app has. I just want to look at grades and I can’t even do that most the time because of the amount of errors I’ve gotten for opening the app. I have to either sign out then sign back or I have to delete the app and reinstall it. This is extremely excruciating and needs fixing. An app this important to students and parents alike shouldn’t be this painfully unstable. A feature I really liked about this app was the ability to edit grades to see what you can do to improve them. I used to use this feature all the time, as it’s the only redeeming feature of the app. However that was on my iPhone 5, now I have an iPhone X and the feature is completely unusable because of the button placement. The button is underneath the battery symbol, which is how you access the iPhones control center. Because of that, the edit grades button is completely untouchable so it be greatly appreciated by many if you move the button lower so we can access it. Please look into these and PLEASE P L E A S E fix your app. Thank you