ActiveParent

This app could be so much better if it functioned as an app. Right now it is just another version of the website. It is basically a tiny website. They had so many opportunities to make it better and more user friendly. Unfortunately they were not thinking about their audience.

Every time I try to log in, it takes forever. I can’t check on my child’s grades/progress anywhere else but when I’m at home. I have had this app for over five years and have never had this problem until last year. It would be nice if the schools could create something of their own because this is not working for me anymore!!!!

I have been using this system for 5 years. I have had the same password and login for 5 years. My husband tried to login and now the account is locked and I have no way to reset it because there is no contact number to call and my only option is to click "forgot password" which I do and I get an error message, on two different devices. I had to google the company just to try and get someone to call and, go figure, they are closed. Very frustrating! They should be doing much better for being a tech company.