23 Taxis Hartlepool

only 1/4 times does the taxi come on time and it is so frustrating, if i order a taxi at a specific time i want it at that time not 20 minutes late, the app isnt bad but the service def is, needs to improve we are in 2023 not stone age

So much better than the old app. The GPS works well and easily finds your address, and easy to make a booking. Being picky - I would still like a text notification when booking is confirmed. And the ‘cancel job’ and ‘track car on map’ are quite close (although I have never cancelled maybe it asks you to confirm?). Only other good thing would be if you could store cards to pay for taxis. Otherwise a good app

Changes the time or places of bookings, then when you ring staff act like you're stupid! Didn't send a confirmation text to confirm bookings and didn't list a future booking so rang and ordered one by phone. Then after two turned up, received a snotty messages saying don't book on the app then ring! Wouldn't have rang if it listed the booking in the first place!