ZoomShift Employee Scheduling

We absolutely love ZoomShift for scheduling our Logistics Team…but…jump on the app and try to do anything and you’ll want to dump the whole service just because of it. First off, it doesn’t stay signed in even when the checkbox is checked. No Face ID or keychain so it’s a task every time to login. Refreshing the data is a task…it takes multiple down swipes to get the data to refresh. It doesn’t just refresh when you open the app so sometimes claimed shifts are still showing open, this frustrates employees. Adding a shift from the app is terrible too. Scroll to or highlight the day you want to add it to and it still tries to add it to the current calendar day and not the date you have highlighted. The list could go on. This app needs a major overhaul.

This is a good start to an app, but needs serious improvement: A) I have to log in almost every time I use it. Please keep users logged in. B) The discussions are just awful. New messages should populate UNDER previous messages, like every other messaging app. It should also start you from the last message you read, and then you scroll down through the new conversation (like Signal) C) When I go to change an employee's shift, the shift template option is there, but it's empty. I want to see my shift templates. Please improve this app. I love the website but the app is difficult.

My impression is that this app is a good base for further improvement. It's uncomplicated, and does its purpose without disruptive errors and crashes. One place I see potential is in the layout: I have to look around for a few seconds to find things. The first time I needed the app for something, I wanted to pick up a shift but couldn't see what shifts were open for the day on the "Today" tab. Of course, I won't have trouble finding that again, but it was puzzling the first time. Recently, I've been contacted through something called "Conversations" but I cannot ever find it after I've closed it. Apart from navigation, the app is everything I wanted from it -- it has a crisp look, it's easy to use, and it works. Good work so far!