ZARA

the site is easy to make purchases with once you find the items, but selecting the item size and quantity is unnecessarily hidden. It seems like they're trying to hard to be different with that step. you have to add items to the cart to get to the size/qty selection and then hyperlinked under that is a size guide. Its uncommon for sure...if that's what they were going for. Once you figure out how to order, everything else is easy.

I am a small waisted curvy hip and got a nice size desired Derrière. XXL is the perfect fit for My shape without having to tailor my pants, I love how smooth and comfortable all the styles of available. Most of the dresses I choose are size Large and Mediums depending on the type of fabric used. Then let’s speak of the blazers , oh honey! Aren’t those beauties truth as to where I get stopped all the time and asked where, did I luck up and find such fashionable treasures. Zara is a one of a kind unique fun high quality wonderland for my type of desired looks. What I also, admire and appreciate is the return policy and fast turnaround time of being refunded for items. I can personally guarantee you that even if you return an item(s) then you definitely will be a repeat customer and find something else you love. Can everyone give a really Big shout out to Zara for the “ VaVa-Voom” more to love curvy sizes because my physique ranges fluctuate at times from 12-20 depending on if I work out or decide not (because that’s my business lol) to and I need my Zara no matter what size I am. Happy shopping everyone.

Love the app but performance not stable. Love the ability to scan barcodes of items in the store, save, and search for availability online. However, the UX on scanning receipts for purchases etc is not easy to find nor intuitive. Once scanned, they are not always appearing in the "in-store" list under Purchases in the user profile. Looks like a bug here in persistence of the data and image. Another note is that items out of stock online, should have that status reflected throughout the app.

Although a bit pricey for their basic designs, I was willing to take a chance on their clothing so I did. I sent the item back for an exchange of a smaller size because the SM & XS runs big. There were strands of loose threading in a tailored blazer that cost $89. I expected a much cleaner stitch. The fit of the item ultimately did not work for me. So I returned the item properly like the instructions indicated: Zara first ask to verify order number and tracking number, understandable protocol. Although the item was mailed and delivered last week: I still get the explanation of “the item is still in the drop off location… Can you provide proof of delivery for additional information to be reviewed by the relevant team”? Why is there need for additional proof of delivery if I provided a tracking number which indicates the exact item? That’s not my problem or my fault of where it still is. I was Only required to return the item so I did! And it feels like I’m being penalized. Eventually, a refund is processed but do I have to experience hassle first before a refund is initiated? The chat system is horrible. You get a better response talking to the automated robot than the person/representative. When Zara is in error there’s no apology, effort, nothing. This will be my first and last time shopping here. Their rating doesn’t even deserve my one star. My initial rating was Zero for overall poor.

The app won't allow me to save my credit or debit card info. So I have to reenter every time. And when it is during sale, then I am wasting time on it while the stuff is all gone. Also, when items in my cart are out of stock, it won't automatically take them out. I gotta go back and remove them myself and go back to payment. By that time, the card info i entered is lost again. So its a nightmare

My go-to for office, evening. Lazy days, gifts for family and my husband, all under one roof!! Be a little different, change it up with a funky jacket that makes a great piece from computer work to computing the tip at your favorite after work watering hole!! Delicious fabrics, standout tops and bottoms for all ages and the absolute best accessories at great prices so your outfit is a stand out in any crowd in any City. Be aware, there’s gonna be big compliments, envy at your stylish choices and no age agenda!! I’ve been the recipient for years without fail, even in the courtroom (my professional career lands me there) and I’m always in proper but attractively outfits! It doesn’t take a personal shopper, it doesn’t take a huge bank account and it almost doesn’t take a fashionista eye to make you look fabulous!! It just takes some trying on for a good fit, some professional assistance, if needed, from Zara’s well trained and highly competent , not pushy, sales staff and you’re out the door with NOT a ‘whole NEW you’ but a well clothed person who’s got great style!!! I am a major clothes horse who’s budget is working class caliber but Zara makes you look runway ready for any occasion from the tips of your toes with great shoes to the top of your head with accessories!! Who said designer chic has to break the bank, not with a Zaraein your side!!🥰🥰