WS+Jobs

I would like to share some feedback regarding the current pay rates. I truly appreciate the opportunity to work with ESS and the support provided to employees. However, I would like to respectfully express my concern that the current pay rate does not always reflect the level of responsibility, preparation, and flexibility required for assignments. As substitutes and paraprofessionals, we are often expected to manage classrooms, support diverse student needs, and adapt quickly to different school environments. Considering the rising cost of living, especially in New Jersey, a review of the pay structure would greatly support and motivate employees. I value working with ESS and hope the company will consider evaluating compensation to better align with the responsibilities and expectations of the role.

Several times a day, I am logged out of the app for some unknown reason. I will get a notification for a job and I’ve been logged out. It won’t recognize my face and so I have to input my password. I then either get a “Something went wrong. Try again later” message or it will open and not show any if my scheduled jobs or notifications. By the time it FINALLY recognizes me, the job is gone. I’ve asked fir help from IT…crickets. 2nd year with this issue.

App no longer shows time sheets submitted for the day also doesn’t allow me log in at certain schools due to no internet or poor cell service. I absolutely hate this app it’s screwed up may pay check due to not posting my correct sign in times due to delays in service. I used to be able to check my time sheets daily through the app and now I can’t even see anything for the entire year not even daily. I would have to send screenshots to our pay roll to adjust my pay because I was working at the school but app showed me late … my times are checked by administrators at the school and verify that I’m there and they sign off on the correct time yet will sub screwed up the time sheets due to the crap app and I subbed a 150 days out of a 169 day school year. You all need to fix the it … absolutely hate this app.