Wireless Audio : Multiroom

Long story short, this app has never worked properly even since the release of the first R1 and so on speakers. Numerous amounts of phone calls to tech support over the years... they didn’t even know what app I was talking about...🙄 Then toward the end (a few months ago) started saying they could put in a ticket to the developers but after five of those, no luck... I’ve never had a good connection using the Multiroom App over WiFi. It would play a few songs, then freak out. Sometimes, it would log me out of connected accounts and then take forever to fix. Also, it’s not functional with Apple Music unless the music through iTunes is purchased. Meaning, no subscription for Apple Music can be played... most likely because of some stupid contract... It’s literally a hassle with Samsung. I have a really nice tv that was over $3,000 when purchased. Worked great for a year, then they stopped updating the smart apps so it’s basically useless without a fire stick or cable... After having my R1 speakers and this app for over five years, I upgraded to Sonos. Haven’t had an issue once!

As seems typical of Samsung, anything of important detail or critical importance to their users, just doesn’t work at all on iOS. Say one of your wireless R3 speakers isn’t showing up correctly in this app. You need to reset the speaker and add it as a new speaker to get it to be part of the surround’s left or right rear set behind your Samsung sound bar. Well if your Mobile device happens to be the bastard child one from ... sush .. Apple, you my friend have chosen unwisely. Try and try and try as instructed to join the SAMSUNG wifi on the WiFi setup, then return to this app, and ... ... nothing. The app simply is braindead. Kind of like the decision makers at SAMSUNG, who believe that a great product is only worth launching, not worth maintaining and supporting, especially on that very odd Apple operating system. To ANY iOS user considering getting anything of SAMSUNG accessory that may need to be run or configured by your phone - just don’t do it. SAMSUNG really seriously doesn’t care at all IF it works, and obviously never tests and maintains any of their products after the splash of initial release. Trust me. I know.

Usually don’t write reviews. Something has to be really good or bad to get me to spend any of my time writing. This app and speakers are conceptually a great alternative to more expensive solutions. You get what u pay for holds true in this case. In the Apple environment it does not function very well. Will not play Apple music. Yes it is not advertised to have that functionality. You have to download songs to your iPhone music app for the music to play. Not a good setup if you keep your music in the cloud rather than keeping all those files on your device. Setting up wifi, bluetooth is not seamless and takes quite a bit of fiddling, time to get to work. Once set up the speakers do produce good sound and offer decent control at each speaker. Dropped connections are a problem. Listening to three of them now via wifi. Within 20 ft of my router and they just dropped their connection as is common with these. Yes I am running the latest version of the app, ios and firmware on the speakers. Not worth my time anymore.