WeWash

We had many issues over the years, the cycles go smooth 2 out of 5 tries. It happens that the machine stops in the middle of the cycle or doesn’t go thru all the way for some reason, then the system understands it’s over and finishes your turn and calls the next on the line, and you end up with a basket of soaking-wet-half-washed clothes that you cannot dry right away, because the dryer has been on for 6h with your neighbor’s underwear, and its sensor is too clogged to realize it’s done (and sometimes it finishes your turn in less time than it should and your laundry is still super humid - completely nonsense). I wish we had more notifications in case something goes out of the ordinary (like if someone opens the machine door), and that we could track the total cycle time thru the app so we can prepare our day around it (cause the time shown on the screen is never precise).

It does the job and unlike most automated laundry machine companies, WeWash allows you to open and close the machines whenever you want if you want to add/remove something. The issue I have is that people can take your laundry without you noticing. I highly recommend WeWash to create a notification system that notifies the user whenever their machine is opened. Additionally, I disagree with their dryers. Despite selecting the settings you want, I always find that the dryers add more time to the duration if it feels that the clothes are not dry enough. If you wash with delicate fabrics, over-drying will harm them!

Let’s see It should use Apple pay, why do I have to give my CC details to get another company! Didn’t charge my CC properly, have to get hotel to start machine for me 1 washer not working, it tries to book me on it 1 dryer is not even there, it tries to book me on it. I don’t have any choice to book which washer or dryer I can use So, just about everything that can go wrong did!!! Good luck if you have to use this app. Good idea but very poor execution, clearly not ready to be used I saw no ability to use Apple Pay, and it seems the way the app was presented to me that I HAD to register a CC. Also, my complaint is not about wanting to pick a machine, but not being assigned a machine that is Out Of Order! Oh, and please this is not a lifestyle!!, I’m just trying to wash my clothes! Thankfully the hotel was able to override this apps inconsistencies.