Vocera Engage Mobile 5

I'm a doctor in a 900 bed hospital and it's often difficult to find a nurse given the spread out floor plan. I was very hopeful this app would help. This app does not work well in practice for a few reasons--about 30-40% of the time I don't get a response because of poor adoption. Also, many messages are delayed an hour or more which is really concerning in an ICU setting. When messages are delivered delayed the time stamp reflects when it makes it to your device--not when it is sent. Also, messages don't include the patient name and room number when you contact the nurses or social workers even when you access the recipient through the patient's name. Basically a huge step down from regular text messages--engage 5 does not have a monopoly on encrypted messaging.