uvGO

Since the addition of Feasibility-IQ to uvGO, my life has gotten much easier. Having the ability to view information on airports and cities worldwide, well ahead our trips, has helped our flight department become more efficient. We can identify, mitigate, and address any potential issues at any location well in advance of any trip. Having the most current information easily accessible 24/7 is invaluable.

This app is awesome! I can create a mission from scratch, set up services, view the status of my mission, review/change passenger data, run a flight plan, get all the location info I need, etc. This app does it all, and meshes perfectly with what I’m working on with my trip support team. Lot of massive updates recently, so a massive improvement on what it was before. Keep up the good work!!

Thank god I have an iPad and a PC (laptop) with me at all times. This app is so prone to problems. Sometimes it works on my iPad and sometimes it works on the PC but rarely does it work on both. When I say work, I am using that term very loosely. I find myself having to trick the app into filing a flight plan (ridiculous). App support is not good (I’m trying to be nice here). I asked for a senior manager to call me multiply times and they just never get back to me. I guess that’s why we have all these issues, if management doesn’t care then how will things get fixed. I will say the normal customer support team is very nice and tries to be helpful. The problem is with the app. If the software is terrible then no amount of customer niceness will help. The only reason I am still using universal is because I have to because of my job. Most flight departments in the industry know how terrible it is and switch to something else. Maybe we will too, who knows.