United Taxi Kitchener

Very smooth and easy to use.

I wanted to support local but United made it hard. I pre-booked a trip as I needed to be at point B at a certain time. No where when you pre-book does it warn you a driver may not be available. Even when checking says “en route” then says “checking for drivers”. Used Uber.

It rarely connects with the drivers and forces me to call dispatch. I have stopped using it because it’s unreliable. Why can’t I get a driver through it without having to call? This is why I used the competition.